2008
July:
- 3rd redress schemes in postal services - approval documents for IDRS Ltd
-
Letter of approval: from Postcomm to IDRS Ltd approving IDRS Ltd's application, 2 July 2008 (pdf, 34KB).
Letter from IDRS Ltd in support of its application, 30 June 2008 (pdf, 503KB).
Letter from IDRS Ltd in support of its application, 27 June 2008 (pdf, 75KB).
Letter from Postcomm in response to IDRS Ltd's application, 23 June 2008 (pdf, 54KB).
Application pack for redress scheme approval from IDRS Ltd (pdf, 1258KB). - 1st Royal Mail product changes - parts express - direction
- Postal Services Act 2000, Sections 11 and 13. Licence granted to Royal Mail Group, plc, Schedule 2, Part 3, Condition 7(5)(b). Direction in relation to the Parts Express Service offered by Royal Mail (pdf, 38KB)
June:
- 30th Complaint handling standards for licensed postal operators - consultation document
- Complaints handling standards for licensed postal operators: A decision document and proposals notice, June 2008 (pdf, 227KB)
- 25th Postcomm Annual report 2007-08
- Postcomm Annual report 2007-08 full report (pdf, 399KB)
- 25th Postcomm Annual report 2007- 08
- Postcomm Annual report 2007-08 summary report (pdf, 142KB)
- 19th consultation notice - (Mr Wesley Pollock - trading as Scotpost)
- Postal Services Act 2000, Sections 11 and 12. Notice of a proposal to grant a licence to Mr Wesley Pollock (trading as Scotpost) (pdf, 21KB)
- 19th consultation notice- (Mr Wesley Pollock - trading as Scotpost)
- Postal Services Act 2000, Section 11. Draft of the proposed license to be granted to Mr Wesley Pollock (trading as Scotpost). (pdf, 257KB)
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May:
- 28th Financial implications of quality of service failure due to industrial action – 2008-09 - consultation letter
- Consultation letter (pdf, 33KB)
- 21st Retail compensation- consultation response
- response to the final proposals document (pdf, 17KB)
- 21st Retail compensation- decision statement
- Postcomm’s Decision Statement on retail compensation arrangements (pdf, 184KB)
- 19th redress schemes in the postal service - consultation response
- Royal Mail response (pdf, 100KB)
- 15th USO report
- Net costs of elements of the universal service: a report prepared for Postcomm (pdf, 791KB)
- 15th market research- customer survey
- Postcomm's customer survey 2007 (pdf, 964KB)
- 15th market research- appendix B
- customer survey appendix B: residential tables (pdf, 795KB)
- 15th market research - appendix C
- customer survey appendix C: SME tables (pdf, 844KB)
- 15th Postcomm's second submission to the independent review of the postal services sector - summary
- Summary of Postcomm's answers to questions 20-60 on terms of reference 3 (pdf, 94KB)
- 15th Postcomm's second submission to the independent review of the postal services sector - covering letter
- Covering letter (pdf, 93KB)
- 15th Postcomm's second submission to the independent review of the postal services sector - submission
- The independent review of the postal services sector; Second submission by Postcomm, the industry regulator (pdf, 721KB)
- 8th licence granted to Peoplepost Limited - licence
- Postal Services Act 2000. Section 11. Licence granted to Peoplepost Limited (pdf, 270KB).
- 8th licence granted to Peoplepost Limited - decision statement
- Postal Services Commission decision statement. Grant of licence to Peoplepost Limited.(pdf, 16KB).
- 8th licence granted to Peoplepost Limited - news release
- Postcomm issues new licence to Peoplepost Limited.
- 8th licence granted to Peoplepost Limited - consultation response
- consultation response from Postwatch (pdf, 274KB).
- 6th request for access from TNT Post - letter
- TNT Post request for a determination under Condition 9 of the Royal Mail licence (pdf, 407KB)
- 1st licence granted to Mr A Leitner (trading as Post 123) - consultation response
- Postwatch (pdf, 16KB)
- 1st licence granted to Mr A Leitner (trading as Post 123) - licence
- Licence granted to Mr A Leitner (pdf, 268KB)
- 1st licence granted to Mr A Leitner (trading as Post 123) - decision statement
- Postcomm Services Commission- decision statement (pdf, 16KB)
- 1st Bulk Mail Compensation Scheme application from Royal Mail
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Royal Mail’s Application (pdf, 480KB)
Annexes to Royal Mail’s Application (zip, 9,701KB)
Report from KPMG (link)
April:
- 30th redress schemes in the postal sector - decision documents
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Criteria for the approval of redress schemes in the postal services: A decision document (pdf, 164KB)
Approval criteria for redress schemes in the postal sector (pdf, 51KB) - 30th redress schemes in the postal sector - submission responses
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Postwatch response (pdf, 43KB)
Trading Standards Institute response (pdf, 98KB)
The Ombudsman Service Limited response (pdf, 39KB)
Other responses (pdf, 112KB) - 30th Postcomm's Disability Equality Scheme
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Disability Equality Scheme (pdf, 533KB)
Disability Equality Scheme LARGE PRINT VERSION (pdf, 565KB) - 22nd Royal Mail product changes - Special Delivery on account
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Special delivery on account consultation - responses received by Postcomm (pdf, 17KB).
Special delivery on account consultation - response received from Mail Competition Forum (pdf, 27KB).
Special delivery on account consultation - response received from Royal Mail (pdf, 67KB). - 18th - Postcomm - financial penalties
- Statement of policy in relation to financial penalties (pdf, 117KB).
- 18th - Royal Mail product changes (Parts Express)
- responses to Postcomm's consultation letter of 19 February following Royal Mail parts Express Service (pdf, 14KB).
- 17th - direction - (Royal Mail Sameday service)
- Postal Services Act 2000, Sections 11 and 13. Licence granted to Royal Mail Group plc, Schedule 2, Part 3, Condition 7(5)(b). Direction in relation to Royal Mail’s Sameday service (pdf, 18 KB).
Annex to Direction (pdf, 11KB). - 17th - competition in delivery
- Industry letter (pdf, 90KB).
- 10th - project team papers from the committee of European postal reform (CERP) plenary
- NRA Project Team paper to CERP Plenary - May 2006 (pdf, 34KB).
Phase 2 CERP NRA project - May Plenary 2007 (pdf, 84KB). - 2nd - consultation response (LDS Cambridge Limited)
- Postwatch (pdf, 16KB).
- 2nd - licence (LDS Cambridge Limited)
- Licence granted to LDS Cambridge Limited. LDS Cambridge Limited Licence (pdf, 270KB).
- 2nd - decision statement (LDS Cambridge Limited)
- Postal Services Commission decision statement Grant of a licence to LDS Cambridge Limited (pdf, 16KB).
- 1st - draft proposed licence (Peoplepost Limited)
- Postal Services Act 2000. Section 11. Draft of the proposed licence to be granted to Peoplepost Limited (pdf, 266KB).
- 1st - consultation notice (Peoplepost Limited)
- Postal Services Act 2000. Sections 11 and 12. Notice of a proposal to grant a licence to Peoplepost Limited (pdf, 274KB).
- 1st - news release (Peoplepost Limited)
- Postcomm consults on licence for Peoplepost Limited.
- 1st - final proposals (Royal Mail's compensation schemes)
- A review of Royal Mail's compensation schemes for loss, damage and delay. Final proposals for compensation - retail compensation. April 2008 (pdf, 271KB).
- 1st - news release (Royal Mail's compensation schemes)
- Postcomm publishes final proposals on Royal Mail's compensation schemes.
- 1st - consultation responses (Royal Mail's compensation schemes)
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Royal Mail's response to Postcomm's compensation proposals (pdf, 123KB).
ISBA response to Postcomm's compensation proposals (pdf, 153KB).
MBNA response to Postcomm's compensation proposals (pdf, 308KB).
Postwatch response to Postcomm's compensation proposals (pdf, 107KB).
Other responses to Postcomm's compensation proposals (pdf, 74KB).
March:
- 28th - forward work plan
- Postcomm forward work plan 2008-11 (pdf, 330KB).
- 28th - news release (forward work plan)
- Postcomm publishes forward work plan for 2008-11.
- 27th - Postcomm's first submission to the independent review of the postal services sector
- The independent review of the postal services sector. First submission by Postcomm, the industry regulator (pdf, 431KB).
- 27th - covering letter (independent review of the postal services sector)
- Covering letter to Richard Hooper CBE, chair of the independent review panel (pdf, 30KB).
- 27th - covering letter - annex (independent review of the postal services sector)
- Summary of Postcomm's answers to questions 1 to 13 on term of reference one, and 14 to 19 on term of reference two (pdf, 69KB).
- 27th - news release (independent review of the postal services sector)
- Royal Mail must transform fundamentally so it can lead a healthier mail market.
- 25th - direction (Royal Mail term contract reconciliation payment) (dated 20 March 2008)
- Postal Services Act 2000. Sections 11 and 13. Licence granted to Royal Mail Group plc. Condition 21 Paragraph 19. Direction (pdf, 17KB).
- 25th - letter from Royal Mail (Direction re term contract reconciliation payment) (dated 12 March 2008)
- Condition 21 (29) direction application from Royal Mail (pdf, 116KB).
- 19th - license modifications notice - Standard Licenses and the DHL Express (UK) license
- License Modifications Notice (pdf, 47KB)
- 17th - updated Code identifier register
- Code identifier register (pdf, 62KB).
- 13th - licence (Document Outsourcing Limited)
- Postal Services Act 2000. Section 11. Licence granted to Document Outsourcing Limited on 13 March 2008 (pdf, 271KB).
- 13th - decision statement (Document Outsourcing Limited)
- Postal Services Commission decision statement. Grant of licence to Document Outsourcing Limited (pdf, 16KB).
- 13th - news release (Document Outsourcing Limited)
- Postcomm issues new licence to Document Outsourcing Limited.
- 13th - consultation response (Document Outsourcing Limited
- from Postwatch (pdf, 16KB).
- 13th - decision document (Royal Mail's Special Delivery Next Day service)
- Royal Mail's proposed changes to its Special Delivery Next Day service. Postcomm's decision (pdf, 77KB).
- 4th - consultation responses
- Responses to October's revised redirections proposals.
RM Redirections Response Final excised (pdf, 765KB)
DX Group Redirections response (pdf, 30KB)
Other Redirections Responses (pdf, 97KB)
February:
- 28th - consultation letter (Royal Mail Tailor Made Incentives)
- Royal Mail's application to exempt Tailor Made Incentives from Condition 7 licence requirements (pdf, 61KB).
- 28th - consultation letter annex A (Royal Mail Tailor Made Incentives)
- Application for a direction from Postcomm for exemption from Condition 7 for Tailor Made Incentives (TMIs) (pdf, 131KB).
- 28th - consultation letter annex B (Royal Mail Tailor Made Incentives)
- letter from Royal Mail (dated 4 September 2007) providing more information on its application for exemption from Condition 7 for Tailor Made Incentives (pdf, 155KB).
- 28th - consultation letter annex C (Royal Mail Tailor Made Incentives)
- additional information (dated 12 October 2007) from Royal Mail, providing more information on its application for exemption from Condition 7 for Tailor Made Incentives (TMIs) (pdf, 75KB).
- 28th - consultation letter annex D (Royal Mail Tailor Made Incentives)
- explanation of Tailor Made Incentives, provided by Royal Mail (pdf, 59KB).
- 28th - news release (Royal Mail Tailor Made Incentives)
- Postcomm consults on Royal Mail's request for exemption from some publication requirements for its Tailor Made Incentives.
- 28th - application for a direction (Sameday services)
- Application for a direction from Postcomm for exemption from the publication aspect of Condition 7 (5) for Sameday (pdf,73KB, document dated 6 February 2008)
- 25th - licence revocation notice
- Notice to revoke licence granted to Challenger Security Services (Admin) Limited (pdf, 17KB)
- 25th - news release (Challenger Security Services (Admin) Limited)
- Revocation notice for Challenger Security Services (Admin) Limited.
- 25th - draft licence (LDS Cambridge Limited)
- Postal Services Act 2000, Section 11. Draft of the proposed licence to be granted to LDS Cambridge Limited (pdf, 268KB)
- 25th - consultation notice (LDS Cambridge Limited)
- Postal Services Act 2000, Sections 11 and 12. Notice of a proposal to grant a licence to LDS Cambridge Limited (pdf, 21KB)
- 25th - news release (LDS Cambridge Limited)
- Postcomm consults on licence application for LDS Cambridge Limited.
- 19th - news release
- Postcomm consults on Royal Mail's request for exemption from pre-notification requirements for its Parts Express Service.
- 19th - consultation letter
- Request for an exemption from notification requirements for the Royal Mail Parts Express service (pdf, 48KB)
- 5th - decision document (retail zonal pricing application)
- Royal Mail’s Retail Zonal Pricing Application for Non-Universal Service Bulk Mail Products (pdf, 638KB)
- 5th - appendices (retail zonal pricing application)
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Appendix 3 - LECG's further analysis (pdf, 180KB)
Appendix 4 - The Cave Opinion (pdf, 144KB)
Appendix 6 - Frontier Economics' analysis and update (pdf, 149KB) - 5th - news release (retail zonal pricing application)
- Postcomm publishes decision document on Royal Mail retail zonal pricing application.
- 5th - news release (Royal Mail financial penalty)
- Court of Appeal upholds £9.62 million financial penalty imposed on Royal Mail.
- 4th - consultation letter (Royal Mail Special Delivery on account)
- Request for an exemption from notification requirements for the Royal Mail Special delivery on account service (pdf, 77KB).
- 4th - news release (Royal Mail Special Delivery on account)
- Proposed changes to notification requirements for Royal Mail's Special delivery on account service.
- 4th - draft licence (Document Outsourcing Limited)
- Draft of the proposed licence to be granted to Document Outsourcing Limited (pdf, 286KB)
- 4th - consultation notice (Document Outsourcing Limited)
- Notice of a proposal to grant a licence to Document Outsourcing Limited (pdf, 21KB)
- 4th - news release (Document Outsourcing Limited)
- Postcomm consults on license for Document Outsourcing Limited.
January:
- 21st - draft forward work plan
- Postcomm forward work plan 2008-2011 (pdf, 318KB).
- 21st - draft forward work plan news release
- Postcomm publishes draft forward work plan for 2008-2011.
- 17th - complaint handling standards consultation document
- Complaint handling standards for licensed postal operators (pdf, 154KB).
- 17th - complaint handling and redress schemes consultation document
- Criteria for the approval of redress schemes in postal services (pdf, 146KB).
- 17th - complaint handling and redress schemes news release
- Postcomm consults on complaint handling and redress schemes for licensed postal operators.
- 17th - a document explaining the background to the decisions taken for five new Royal Mail services
- The Price Control and Substantially Similar Services (pdf, 42KB)
- 17th - direction
- Postal Services Act 2000, Sections 11 and 13. Licence granted to Royal Mail Group plc, Schedule 2, Part 8, Condition 21. Direction in relation to Business Mail Secure, Royal Mail TRacked, Cleanmail Advanced and Royal Mail Heavyweight (pdf, 21KB)
- 17th - access review consultation document
- Access review. A consultation document (pdf, 465KB).
- 17th - access review news release
- Postcomm launches access review consultation.
- 16th - licensing decision document
- Amendment of the 2006 licensing framework. A decision document (pdf, 277KB).
- 16th - licensing proposals notice
- Postal Services Act 2000. Section 14. Notice of proposal to modifythe conditions of the USO licence and the standard licences and the DHL Express licence (pdf, 40KB).
- 16th - standard licence
- Postal Services Act 2000. Section 11. Standard licence (pdf, 282KB).
- 16th - guidance for licence applicants
- Postal licence applications - guidance for applicants (pdf, 184KB).
- 16th - licensing consultation responses
- Licensing consultation responses 1 (pdf, 97KB), Licensing consultation responses 2 (pdf, 66KB), Licensing consultation responses 3 (pdf, 79KB), Licensing consultation Royal Mail response (pdf, 54KB).
- 16th - licensing news release
- Postcomm announces simplification of licensing framework.
- 15th - regulatory framework industry letter
- Regulatory framework for postal services from 2010 - industry letter (pdf, 80KB).
- 15th - regulatory framework news release
- Postcomm asks for views on the regulatory framework for postal services from 2010.
- 10th - interim review decision document
- Review of Royal Mail’s pricing flexibility and the level of access headroom (the ‘Interim Review’ of the price control) - A Decision and Direction by the Postal Services Commission (pdf, KB 237KB).
- 10th - interim review news release
- Postcomm publishes decision document on its interim review of 2006-2010 Price Control.
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