Universal Service - suspension of services on 27 December 2003

Postcomm allowed Royal Mail to suspend postal services on Saturday 27 December 2003.

Normally, Royal Mail makes a last collection and delivery on Christmas Eve, followed by two days off - Christmas Day and Boxing Day, on 25 and 26 December. Becuase in 2003 the day after Boxing Day fell on a Saturday, and there are no deliveries on Sundays, Postcomm agreed to Royal Mail's request for Saturday 27 December to be declared a "no service" day. The decision was in line with Royal Mail's past practice, and also had the support of consumer body Postwatch.

More information about Postcomm's work on the universal service

Related documents:

11 November 2003 - consultation responses 
Responses to notice of a proposed direction designating 27 December 2003 as an exception to the universal service obligation (pdf, 72KB). 
29 October 2003 - decision document 
Direction designating Saturday 27 December 2003 as an exception to the universal service obligation. Decision document and direction (pdf, 287KB). 
29 October 2003 - news release 
Postcomm allows Royal Mail to suspend postal services on Saturday 27 December
12 September 2003 - consultation document 
Notice of a proposed direction designating 27 December 2003 as an exception to the universal service obligation (pdf, 275KB). 
12 September 2003 - news release 
Is a postal service needed on Saturday 27 December?.  

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