Royal Mail product changes - Sameday service

Postcomm, the independent postal services regulator, sought views on Royal Mail’s application for an exemption from the notification requirements of its licence for changes to its Sameday service.

Condition 7 (2) and (3) of its licence requires Royal Mail to notify Postcomm of any changes to existing prices and services three months before they are introduced and to publish information about such changes after this notification. 

In October 2006, Royal Mail applied to Postcomm for an exemption from this requirement for changes to its Sameday service on the basis that this service operates in a competitive market.  

Sameday is a courier service that collects urgent items from customers and delivers them to specified addresses almost anywhere in the UK, on the same day. 

On 31 January 2007, Postcomm issued a direction to exempt Royal Mail's Sameday service from Condition 7(2) and (3) of its Licence. 

On 6 February 2008, Royal Mail made a further application (attached below) with regard to Sameday services for their exemption from Condition 7(5) b which relates to provision of information to Postcomm and the Council about the detail of Sameday contracts.

On 10 April 2008, following an informal consultation, Postcomm issued a direction to exempt Royal Mail from the publication aspects of Condition 7(5)(b) of its Licence provided that Royal Mail reports the Sameday service separately in its regulated accounts from the start of the 2008/09 financial year.

Related documents:

10 April 2008 - direction
Postal Services Act 2000, Sections 11 and 13. Licence granted to Royal Mail Group plc, Schedule 2, Part 3, Condition 7(5)(b). Direction in relation to Royal Mail’s Sameday service (pdf, 18 KB).
Annex to Direction (pdf, 11KB).
28 February 2008 - application
Royal Mail application for a direction from Postcomm for exemption from the publication aspect of Licence Condition 7(5) for Royal Mail's Sameday Service (pdf,73KB, document dated 6 February 2008).
31 January 2007 - direction 
Postal Services Act 2000, Sections 11 and 13. Licence granted to Royal Mail Group plc, Schedule 2, Part 3, Condition 7. Direction in relation to Royal Mail’s Sameday service (pdf, 21KB).
31 January 2007 - news release 
Postcomm grants licence exemption to Royal Mail for changes to Sameday Service
21 November 2006 - consultation letter
Request for an exemption from notification requirements for Royal Mail's Sameday service (pdf, 99KB). 
21 November 2006 - news release 
Postcomm reviews Royal Mail request on notice period for changes to Sameday service