Royal Mail product changes - Redelivery Local Collect service

On 26 September 2008, Royal Mail applied for a Direction from Postcomm for exemption from the three month notification period required by Condition 7 for it to waive the 50p Redelivery Local Collect charge during December 2008.  It proposed to make this change available to all recipients of items that have not been delivered on the first attempt.

On 7 October 2008, Postcomm issued a consultation letter seeking views on Royal Mail’s request for an exemption from certain requirements of Condition 7 and Postcomm’s initial assessment. The consultation closed on 7 November 2008.

During this period, Postcomm received representations from the DX Group, Consumer Focus, HM Revenue & Customs, the Communication Workers Union and Royal Mail.

On 26 November 2008, Postcomm issued a direction excepting Royal Mail from the requirement under Condition 7 to give three months notice for it to wave the 50p Redelivery Local Collect charge during December 2008.

Related Documents

26 November 2008 - Direction
Postal Services Act 2000, Sections 11 and 13. Licence granted to Royal Mail plc, Schedule 2, Part 3, Condition 7(5) (b). Direction in relation to notification period for change to the 50p charge for Redelivery Local Collect service for the month of December 2008 (pdf, 39KB)  
26 November 2008 - Consultation responses 
The DX Group (pdf, 22KB)
Consumer Focus (pdf, 43KB)
HM Revenue & Customs (pdf, 59KB)
The Communication Workers Union (pdf, 865KB)
Royal Mail (pdf, 62KB)
20 October 2008- Royal Mail letter 
 Royal Mail’s Application for dispensation from Condition 7 for free Local Collect provision in December 2008 (pdf, 53KB)
7 October 2008 - consultation letter 
Request for a temporary exemption from the three month notification period in Condition 7 for waiving the 50p Redelivery Local Collect charge in December 2008 (pdf, 53KB)  
26 September 2008 - Royal Mail letter
 Request for a temporary exemption from the three month notification period in Condition 7 for waiving the 50p Redelivery Local Collect charge in December 2008 (pdf, 79KB)