UK Mail
Contact details:
Express House
Wolseley Drive
Heartlands
Birmingham
B8 2SQ
Tel: 08452 30 50 50 (sales), 0121 335 1815 (customer services)
Email: ukmailsales@ukmail.biz (sales) or ukmcc@ukmail.biz (customer services)
Complaints should be addressed to customer services.
UK Mail was first granted a license on 12 June 2003. The licence (pdf, 256KB) was re-issued on 20 January 2006 to take into account new licensing arrangements that came in to force on 1 January 2006 when the UK mail market was opened to full competition. Following the publication of the January 2008 Decision document “Amendment of the 2006 Licensing Framework” (pdf, 277KB), Conditions 9 and 10 of the licence modified (pdf, 47KB) on 19 March 2008.
In accordance with the establishment of Consumer Focus, the abolition of Postwatch on 30 September 2008 and the transfer of its functions to Consumer Focus, several modifications were required to the licence for example to remove references to Postwatch. Following the issue of a proposals notice in August 2008, Postcomm modified the licence (pdf, 55 KB) in December 2008.
Under the new licensing arrangements:
- UK Mail must comply with the mail integrity code and the common operational procedures code, and
- licensed area mail carried by UK Mail will, unless exempted, be required to show a unique mail identification code marking UK Mail as the licensed operator responsible for carrying it.
