Lynx Mail (trading name of Red Star Parcels Limited (a UPS company))
Contact details:
St Davids Way
Bermuda Park
Nuneaton
Warwickshire
CV10 7SD
Tel: 020 8751 4259 (customer services) or 0870 199 8373 (sales enquiries)
Fax: 01543 472009
Email: grothery@ups.com
Complaints should be addressed to customer services.
Red Star Parcels Limited, a UPS company trading as Lynx Mail, was granted a licence (pdf, 258KB) on 3 November 2006. This replaced the company's existing licence to take into account new licensing arrangements that came into force on 1 January 2006 when the UK mail market was opened to full competition. Following the publication of the January 2008 Decision document “Amendment of the 2006 Licensing Framework” (pdf, 277KB), Conditions 9 and 10 of the licence modified (pdf, 47KB) on 19 March 2008.
In accordance with the establishment of Consumer Focus, the abolition of Postwatch on 30 September 2008 and the transfer of its functions to Consumer Focus, several modifications were required to the licence for example to remove references to Postwatch. Following the issue of a proposals notice in August 2008, Postcomm modified the licence (pdf, 55 KB) in December 2008.
Under the new licensing arrangements:
- Lynx Mail must comply with the mail integrity code and the common operational procedures code.
- licensed area mail carried by Lynx Mail will, unless exempted, carry a unique mail identification code marking Lynx Mail as the licensed operator responsible for carrying it.
More details on licensing consultation for Red Star Parcels Limited (trading as Lynx Mail).